TAX & DUTY for delivery to the United Kingdom
On the website, all prices are shown including VAT.
To receive order worth less than £162 in total ( = £135 excl VAT), you will not have to pay anything to the delivery company.
To receive order worth more than £162 ( £135 excl VAT), you will have to pay VAT to the delivery company either before the goods are delivered or when you collect them.
VAT will then be deducted from the total to be paid on the payment page.
You’ll be contacted by Royal Mail or the courier company if you need to pay any VAT to receive your goods.
They’ll normally hold your parcel for about 3 weeks. If you have not paid the bill by then, your parcel will be returned to us.
On the website, all prices are shown including VAT.
To receive order worth less than £162 in total ( = £135 excl VAT), you will not have to pay anything to the delivery company.
To receive order worth more than £162 ( £135 excl VAT), you will have to pay VAT to the delivery company either before the goods are delivered or when you collect them.
VAT will then be deducted from the total to be paid on the payment page.
You’ll be contacted by Royal Mail or the courier company if you need to pay any VAT to receive your goods.
They’ll normally hold your parcel for about 3 weeks. If you have not paid the bill by then, your parcel will be returned to us.
DELIVERY Unless otherwise stated on the article page, orders are shipped within 1 business day.
Your order tracking number will be sent to you via email after your order has shipped.
FREE DELIVERY ON YOUR ORDER OVER £ 80
| Delivery | Within £ 80.00 | Over £ 80.00 | ||
| United Kingdom*, European Union, Switzerland* |
Standard | 3 to 6 working days | 4.30 | Free |
| Express | 1 to 2 working days | 24.60 | 24.60 | |
| Other*: USA, Canada, Japon, South Korea, Australia, China | Standard | 7 to 14 working days | 4.30 | Free |
| Fast | 2 to 5 working days | 57.00 | 57.00 | |
RETURNS POLICYYou can return or exchange any item within 50 days of the delivery date.
We kindly ask you to bear the costs of all returned goods yourself.
return adress:
PJW - EZI RETURNS - BCBG Bon Clic Bon Genre
Unit 10 Watchmoor Trade Centre
Watchmoor rd
Camberley
Surrey
GU15 3AJ
UNITED KINGDOM
Simply pack the unwanted item/s securely, enclosing the completed returns form
We don't offer exchanges on orders- if you would like a different size or colour, please return your unwanted item and place a new order.
We will refund all of your returns within 7 days.
Faulty goods are fully refundable, inclusive of delivery, return and other extra costs.
SECURE PAYMENTYou can pay by credit card via the interface of our partner "Stripe" or with a Paypal account.
Your credit card information is protected with the best systems on the market for safeguard and prevention against fraud. Your financial information is not communicated with us.
Once your payment realised, a receipt will be sent by email in response to this transaction.
NEED HELP?We'll answer your questions
Our customer service department is here to help Monday-Friday
By Mail: Contact our costumer service
